About Me

Professional Experience

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Customer Service Supervisor
June 2019-Present

• Resolve all customer questions and complaints
• Complete daily branch tasks & reports
• Train new employees and continued coaching of existing employees
• Build schedule
• Investigate suspicious activities

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Customer Representative
April 2015-June 2019

• Handle large amount of money in various forms
• Sell clients on products and services
• Problem solves unique issues for clients
• Train new staff

Volunteer Experience

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Co-Director of Condors for Cancer
2019

• Raised approximately $6000 for the Brian Tumour Foundation of Canada via sponsorship, online donation and “Carnival” event
• Managed budget
• Coordinated volunteers before and during event
• Designed and created all visual elements for Carnival

Education

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Graduating 2020

• Business Administration – Marketing (Advanced Diploma)
• Member of Deans honours list

Skills

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• Excellent communicator
• Ability to solve complex problems by thinking outside the box
• Creative
• Excellent public speaking skills
• Proficient at Microsoft Office Applications
• Ability to lead and motivate groups of people